Privacy Policy

Effective Date: 11/11/2023

Thalis' Union is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our subscription-based food services.

Information We Collect 

1. Personal Information:

When you subscribe to our service, we collect personal information such as your name, address, email address, and phone number to process your orders and provide you with our services.

2. Order Information:

We collect information about your thali preferences, delivery instructions, and payment details to fulfill your orders and maintain accurate records.

3. Device Information:

We may collect information about the device you use to access our website or mobile app, including device type, IP address, and browser information for analytics and security purposes.

How We Use Your Information 

1. Service Delivery:

We use your personal information to process and deliver your thali orders, customize your experience, and provide customer support.

2. Communication:

We may use your contact information to communicate with you about your orders, subscription details, and promotional offers. You can opt-out of promotional communications at any time.

3. Analytics:

We use aggregated and anonymized data for analytics to improve our services, website, and customer experience.

4. Legal Compliance:

We may use your information to comply with applicable laws, regulations, and legal processes.

Information Sharing 

1. Vendors:

In order to fulfill your orders, we may share necessary information with our partner vendors. We ensure that they adhere to privacy and security standards.

2. Service Providers:

We may engage third-party service providers to assist with various aspects of our business, such as payment processing and delivery. These providers have access to the information needed to perform their functions but are prohibited from using it for other purposes.

3. Legal Obligations:

We may disclose your information in response to a legal request or when required to protect our rights, enforce our policies, or comply with legal processes.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You can review and update your account information by logging into your account on our website or mobile app. 

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any material changes through the contact information you provide.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at thalisunion@gmail.com